Advanced analytics

Utilising AI machine learning to take action on data

Go beyond typical business intelligence tools

Foundever Advanced analytics is a powerful solution that utilises AI and sophisticated techniques such as machine learning to analyse data and extract valuable insights. It can be used to uncover patterns, trends, and relationships in data that may not be immediately apparent.

The autonomous or semi-autonomous examination of content enables deeper understanding of data, leading to better predictions and recommendations for operational change and strategy to enhance customer experience. It enables organisations to make data-driven decisions that can improve performance, CX and efficiency.

9%

increase in Voice of the Customer

25%

decrease in resource cost

8%

increase in customer retention

How it works

Advanced Analytics is the data controller that applies business machine learning to business workflow, integrating vast amounts of data to provide key insights as per the business needs. It also focuses on cleaning, preparing the data and generating it up, making it useful for operations teams to take action on it to enhance business strategies throughout the organisation.

Seamless data processes

Break down silos between data sources and tap into valuable data to transform into insights and ultimately answers.

Automated data technique

Data scientists and data engineers with their expertise in data operations make the process of working with data more efficient and streamlined by moving away from manual methods and towards automated processes.

Advanced tools and technology

Utilise thorough understanding of cutting-edge technologies and methods on data integration and processing, data visualisation, Natural Language Processing (NLP), machine learning and cloud to automate data and insight.

Trained data experts delivering CX focused solutions

Data experts are trained in the CX industry, know what data means and use this lens to utilise this data and make it important to improve the customer journey.

Enhanced value on a global scale

Implement cost savings in the algorithm training methodology to bring data from a training stage to an operational level as well as working with internal staff and any existing advanced analytics tool to help strengthen it.

Take action on your data

Discover deeper insights

Discover untapped data and capture more variables to drive key customer trends and behaviors, impacting operational improvements for an enhanced CX.

Make predictions

Uncover certain patterns and outcomes based on large amounts of data to accelerate decision making by vertical including banking, financial services, insurance, retail, manufacturing, media and healthcare.

Generate recommendations

Enhance risk management and improve agility for business development by segmenting customers based on their user data and behavioral patterns to develop business programs better suited to their needs and expectations.

Digital transformation

Create a culture grounded on data governance focused on cleaning and delivery for morе insightful information and results.

Unlocking value with advanced analytics

Make your data digestible and accessible by taking it one step further. Leverage data insights as a means to the end, which is ultimately answers to questions on how to make your business more efficient.

  • Descriptive: Understand what happened.
  • Diagnostic: Why did it happen?
  • Predictive: What will happen next?
  • Prescriptive: What is the optimal business decision?

Book a meeting to get started

Speak to a Foundever expert to find out how our Advanced Analytics team can be your trusted solution that delivers the expertise to create processes and tap into critical data, transforming it into answers and insights that you are looking for.

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