Cookie Policy

1. Scope

This cookie policy (“Policy”) describes the use and disclosure of cookies by Foundever™ or its parent, sibling, subsidiaries, or affiliate companies, (“Foundever”, “We”) when you use web sites operated by Foundever that link to this Policy (the “Sites”) and the services associated with or set forth in the Sites. Please take a moment to read this Policy to learn more about our cookie practices. This Policy should be read in conjunction with our Website Privacy Notice and general Terms of Use.

2. Use of Cookies

The Sites may use cookies. A cookie is a piece of data (or other similar technology like a web beacon, locally stored object, or pixel tag) that records your preferences and data about your visit to the Sites. Cookies contain a unique string of characters, allowing a website to distinguish your device from other users. They are widely used to make websites work more efficiently, as well as to provide information to the owners of a site. Most internet browsers allow you to erase cookies, block acceptance of cookies, or receive a warning before a cookie is stored. If you block cookies some portions of the Sites may not function properly, and some features of the Sites may be slow or less efficient. The Sites also allow you to specify your cookie preferences on your first visit, providing a means to protect your information while enabling the Sites to still function. We may also remind you about our use of cookies and ask you to reconfirm your consent to cookies when you register for certain services or activate a certain function on the Site that relies on the use of cookies.

We use cookies to enable you to navigate between pages and to generally improve your user experience. We also use cookies to analyze how users interact with the Sites, to enable you to share content using social media, and to provide you with embedded content from third parties such as maps of our offices or videos from our YouTube channel. We also sometimes use cookie-type technologies in emails to identify how users come to the Sites so that we can evaluate and measure the effectiveness of our email marketing.

We may combine information collected via cookies with your Personal Data to derive statistical information about visitors to the Sites. Where the Sites use third-party cookies, we encourage you to check with the relevant third party about their own separate cookie policies.

The cookies that we currently use on the Site are summarized in detail below. Foundever uses several types of cookies: Necessary, Statistics, and Marketing. We recommend that you read this Policy so that you are aware of how we use cookies and can take steps to reject or delete them if you do not agree to them being used.

2.1 Necessary Cookies

These cookies must be present for the basic functions of the Sites to work. They enable you to move around web pages and use their features, such as accessing secure areas of the Sites. Without these cookies, services that you have asked for cannot be provided. These cookies are set automatically and cannot be opted out of.

Amazon Elastic Load Balancing
Purpose: Elastic Load Balancing is part of the AWS network, with native awareness of failure boundaries like AZs to keep our applications available across a region, without requiring Global Server Load Balancing. They register which server-cluster is serving the user. This is used in context with load balancing to optimize user experience.
Provider: Amazon Web Services, Inc.
Cookies:
AWSALBCORS (Register which server-cluster is serving the user. This is used in context with load balancing to optimize user experience. Expiration 7 days.)
AWSALBTGCORS (Register which server-cluster is serving the user. This is used in context with load balancing to optimize user experience. Expiration 7 days.)

Cloudflare
Purpose: Cloudflare is a global network designed to make everything that connects to the Internet secure, private, fast, and reliable.
Provider: Cloudflare, Inc.
Cookies:
__cf_bm (Cloudflare’s bot products identify and mitigate automated traffic to protect Foundever’s website from bad bots. Cloudflare places the __cf_bm cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for these bot solutions to function properly. Expiration after 30 minutes of continuous inactivity by the end user.)
__cf_bm (This cookie is generated for each site that an end user visits, as Cloudflare does not track users from site to site or from session to session. The __cf_bm cookie is generated independently by Cloudflare, and does not correspond to any user ID or other identifiers in a customer’s web application. Expiration 30 minutes.)
cf_ob_info (This cookie provides information on the HTTP Status Code returned by the origin web server, the Ray ID of the original failed request and the data center serving the traffic. Expiration 30 seconds.)
cf_use_ob (This cookie informs Cloudflare to fetch the requested resource from the Always Online cache on the designated port. Applicable values are: 0, 80, and 443. Expiration 30 seconds.)
__cfwaitingroom (This cookie is only used to track visitors that access a Waiting Room enabled host and path combination for a zone. Visitors using a browser that does not accept cookies cannot visit the host and path combination while the Waiting Room is active. Expiration: While a visitor stays in a waiting room, __cfwaitingroom cookie expiration is always set to five minutes, but renews every 20 seconds automatically as long as the visitor does not close the tab or leaves your application.)
__cfruid (This cookie is strictly necessary to support Cloudflare Rate Limiting products. As part of our Rate Limiting solution, this cookie is required to manage incoming traffic and to have better visibility on the origin of a particular request. Expiration: End of session.)

Iubenda Cookie Banner
Purpose: A consent management solution that allows us to inform website users about data collection activities and give them the option to choose whether data collection is allowed or not.
Provider: iubenda s.r.l
Cookies:
_iub_cs-252372 (Functional cookie that remembers preferences set by users via the cookie banner on our website. Expiration 365 days.)
_iubenda_session (Functional cookie that remembers preferences set by users via the cookie banner on our website. Expiration 365 days.)

Matomo
Purpose: Matomo, formerly known as Piwik, is a downloadable, Free (GPL licensed) web analytics software platform. It provides detailed reports on our website and its visitors.
Provider: InnoCraft
Cookies:
_pk_id.1.0e5f  (Used to store a few details about the user such as the unique visitor ID. Expiration: 13 months.)
_pf_ref.1.0e5f (Used to store the attribution information, the referrer initially used to visit the website. Expiration: 6 months.)
_pk.ses.1.0e5f (Short lived cookies used to temporarily store data for the visit. Expiration: 30 minutes.)

Vimeo
Purpose: A video hosting and sharing platform.
Provider: Vimeo, Inc.
Cookies:
__utmt_player, vuid (Vimeo’s embeddable video player uses first-party cookies that are considered essential to the video player experience. Vimeo does not use third-party analytics or advertising cookies when the video player appears on Foundever’s website, unless the website visitor is logged in to their Vimeo account. Expiration 2 years.)

Link to Vimeo’s cookie policy: https://vimeo.com/cookie_policy

2.1 Statistics Cookies

These cookies collect information about how visitors use the Sites, for instance which pages visitors go to most often and if they receive error messages from web pages. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. You can control acceptance of these cookies by updating your browser settings or on-site cookie preferences.

Crazy Egg
Purpose: Provides eye-tracking tools such as heat maps, scroll maps and overlays that enable us to understand how users interact with the website. They track a recording visitor session unique ID, tracking host and start time. This cookie does not collect personally identifiable information.
Provider: Crazy Egg, Inc.
Cookies:
_ce.s (Tracks a recording visitor session unique ID, tracking host and start time. This cookie does not collect personally identifiable information. Expiration 5 years.)

2.3 Marketing Cookies

These cookies help track visitors across websites and identify relevant advertising solutions for them. We may use this data to tailor the information that you see on the Sites, or the advertisements that you see on other websites and apps. Switching off these cookies will not reduce the number of promotions you see but will mean they are less personalized. You can control acceptance of these cookies by updating your browser settings or on-site cookie preferences.

If you are concerned about the use of any third-party cookies on the Sites, we encourage you to check the relevant third party’s privacy policy before accessing its website (or upon arrival at that website).

We also maintain profile pages on various social media websites including Facebook, LinkedIn, Twitter, Instagram, and YouTube. The Sites may link to those profile pages and other third-party websites. If you are a registered user of any of these third-party websites (and/or are logged in to those websites), then certain cookies may be set to make it easier for you to share content, access their features, or receive more relevant advertisements.

Cognigy Chatbot
Purpose: We use Cognigy.AI to power the intelligent chatbot on our website.
Provider: Cognigy GmbH
Cookies:
IO (This cookie is used as a compatibility layer to ensure that every message a user sends is forwarded to and processed by the same endpoint service in our backend. Expiration: The “IO” cookie will not be stored in the user’s browser since it does not have an “expiry date” set. After the user reloads the page, they will get a new “IO” cookie. This cookie is not used for user tracking.)

DoubleClick
Purpose: An integrated ad technology platform that enables more effective creation, management, and growth of high-impact digital marketing campaigns.
Provider: Google LLC
Cookies:
IDE (Allows personalized ads for users based on previous visits to our website. Expiration 13 months in the EEA, Switzerland and the UK and 24 months everywhere else.)

Google AdSense
Purpose: Tracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or sign-up.
Provider: Google LLC
Cookies:
_gcl_au (Stores and tracks conversions. Expiration 1 year.)

HubSpot
Purpose: Identification of users, event tracking, and web traffic monitoring.
Provider: HubSpot, Inc.
Cookies:
hubspotutk (This cookie keeps track of a users’ identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current user. Expiration 13 months.)
_hstc (The main cookie for tracking users. It contains the domain, utk, initial timestamp [first visit], last timestamp [last visit], current timestamp [this visit], and session number [increments for each subsequent session]. Expiration: 13 months.)
_hssc (Keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount [increments each pageView in a session] and session start timestamp. Expiration: 30 minutes.)
_hssrc (Whenever HubSpot changes the session cookie, this cookie is also set to determine if the user has restarted their browser. Expiration: At the end of the session.)

LinkedIn Insight
Purpose: Provides demographic insights about our website users. Supports optimization of campaigns and retargeting of our website users.
Provider: LinkedIn Corporation
Cookies:
AnalyticsSyncHistory (Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries. Expiration: 30 days.)
ELOQUA (Used for tracking by ELOQUA. Expiration: 2 years.)
SID (Determines what a user is doing before they convert on a LinkedIn microsite. Expiration: 1 session.)
UserMatchHistory (LinkedIn Ads ID syncing. Expiration: 30 days.)
VID ID (Associated with a visitor to a LinkedIn microsite which is used to determine conversions for lead generation purposes. Expiration: 1 year.)
bcookie (Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform. Expiration: 2 years.)
lang (Remember a user’s language setting. Expiration: 1 session.)
li_gc (Stores consent of guests regarding the use of cookies for non-essential purposes. Expiration: 2 years.)
lidc (Optimizes data center selection. Expiration: 24 hours.)

SalesLoft
Purpose: Tracks user activity and interactions on our website.
Provider: Salesloft
Cookies:
sliguid (Provides an anonymous user identifier across multiple requests. Expiration: 5 years.)
slirequested (Once the sliguid cookie has been confirmed against a central server, this cookie is set for every request that comes in. Expiration: 5 years.)
slireg (Identifies the SalesLoft server region that the Team’s data is on. Expiration: 7 days.)

WebSight
Purpose: Helps populate forms with data, allowing website user to submit a much more complete form.
Provider: Zoominfo
Cookies:
visitorId (Monitors keystrokes in the required email field of forms on the website and sends a query with the supplied email to ZoomInfo once a sufficient portion of the email has been entered. If a match is found, the other fields in the form are populated with data. Expiration: Information is retained for as long as needed to provide services to subscribers or as necessary to fulfill the purpose(s) for which it was collected.)

Policy updates and contact information

We will occasionally update this Policy to reflect changes in our legal obligations, services and customer feedback. We encourage you to periodically review this Policy to be informed of how uses and discloses cookies.

If you have any questions or concerns regarding this Policy or Foundever’s use of cookies, please contact us at privacy@foundever.com or by writing to us at 50/52 Boulevard Haussmann, 75009 Paris, France, Attention: Data Protection Officer.

Last Updated September 2022