CX outsourcing in Romania
Foundever in Romania
Romania has truly diverse multilingual capabilities and an available talent pool of highly educated individuals and a qualified labour force. The country has a strong tradition of academic excellence, with a significant percentage of the population holding university degrees. In terms of economic stability, Romania has sustainable GDP growth and a stable political and social environment as part of the EMEA region and culture.
- Year founded: 2010
- +20 languages: English, German, French, Spanish, Italian, Dutch, Hungarian, Romanian, Portuguese, Greek, Bulgarian, Adriatics, Norwegian, Polish, Swedish, Slovak, Turkish, Russian, Ukrainian, Moldovan
- Industries supported: Retail & e-commerce, Technology, Telecoms
- Services delivered: Back-office support, Customer care, Collections, Sales & retention, Technical support
+1.5K
associates
1
location
+10
clients
Looking for a CX outsourcing partner in Romania?
A snapshot of our location in Cluj-Napoca
Certifications & awards
Romanian Contact Center Awards winners
Best Complaints Team
Best Small External Contact Center
Best Use of Customer Insights
Best Support Center Team Manager
2024
Our associates
- 55% female, 42% male, 3% other
- +85% work at home or hybrid
- 3.1% attrition
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