London, UK – 25 September 2024 – Foundever®, a global leader in the customer experience (CX) industry, is proud to announce that it has been shortlisted as a 3-time finalist at the North West Contact Centre Forum Awards 2024.
The North West Contact Centre Forum Awards are a prestigious awards programme designed to recognise and reward excellence within the contact centre industry across the region. The awards celebrate outstanding achievements in customer service, quality assurance, and professional development, recognising individuals and companies that truly stand out in their performance.
Foundever has been recognised in the following categories:
- Contact Centre of the Year – Foundever Manchester
- Contact Centre Manager of the Year – Chrys Petrou and Deb Cabrera (Joint Finalists)
- Team Leader of the Year – Jacqueline Connolly
Learn more about the North West Contact Centre Forum Awards here, and for more information about Foundever, visit foundever.com.
“The recognition of our Manchester team and individuals as finalists is a true reflection of the outstanding dedication and excellence that drive our success in the region,” said Karl Brough, General Manager of the UK & South Africa. “These nominations highlight the exceptional leadership and teamwork that set us apart, and we are honoured to be recognised by the North West Contact Centre Forum.”
The winners will be announced at the North West Contact Centre Forum Awards Dinner on October 25, 2024.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.