CX outsourcing in Bulgaria
Foundever in Bulgaria
As the oldest European country, Bulgaria is geographically located on the economic route from East to West. It is one of the top 10 best places for start-up businesses in the world due to its low corporate tax (10%), vast multilingual talent pool and some of the fastest internet connection speeds available in the world.
- Year founded: 2006
- +25 languages including: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Japanese, Portuguese, Russian, Slovak, Spanish, Swedish and Turkish
- Industries supported: Banking & financial services, Manufacturing, Media, Retail & e-commerce, Travel & hospitality
- Services delivered: Back-office support, Customer care, Collections, Sales & retention, Technical support
+1K
associates
2
locations
+15
clients
Looking for a CX outsourcing partner in Bulgaria?
Certifications & awards
Employer of Choice Awards
3x Silver in Onboarding Strategy, Internal Communication & Best Leader (Mariya Dimitrova)
2024
Bee Hive ESG Certification
Contribution for adopting a beehive & helping 60K bees
2023
Best Blood Donation Company
Bulgarian Red Cross
2017-2023
Best Onboarding Strategy Winner
Career Show Awards
2023
Our associates
- Most recent eNPS: 36
- 61% female, 39% male
- +90% work at home or hybrid
- 2.8% attrition
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with Foundever
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