{"version":"1.0","provider_name":"Foundever UK","provider_url":"https:\/\/foundever.com\/en-uk","author_name":"Foundever UK","author_url":"https:\/\/foundever.com\/en-uk","title":"Top Customer Experience Management Trends in Telecoms","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"1w0dhqNqdp\"><a href=\"https:\/\/foundever.com\/en-uk\/blog\/top-customer-experience-management-trends-in-telecoms\/\">Top Customer Experience Management Trends in Telecoms<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/foundever.com\/en-uk\/blog\/top-customer-experience-management-trends-in-telecoms\/embed\/#?secret=1w0dhqNqdp\" width=\"600\" height=\"338\" title=\"&#8220;Top Customer Experience Management Trends in Telecoms&#8221; &#8212; Foundever UK\" data-secret=\"1w0dhqNqdp\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/foundever.com\/en-uk\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/foundever.com\/en-uk\/wp-content\/uploads\/sites\/3\/2022\/11\/telecom-trends-1-1110x555-2.png","thumbnail_width":1110,"thumbnail_height":555,"description":"The impact of the COVID-19 pandemic on people\u2019s day-to-day routines drove up consumer demand for services delivered by telecoms providers. Internet traffic grew rapidly in 2020, driven by extensive home working and learning. While the telecoms sector has seen tremendous growth, what is next for telecoms\u2019 customer experience management?"}