Awards & recognition
Greatest Impact of Artificial Intelligence (AI): Foundever & Zenarate AI onboarding solution
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best Supporting Team: Foundever Continuous Improvement centre of excellence (Multilingual region)
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Outsourced Contact Centre of the Year: Foundever UK
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Most Effective Learning & Development Programme: Foundever Serbia
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best BPO Partnership: Foundever & Heathrow Airport
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best Pan-European Contact Centre Operation: Foundever & multinational medical devices and health care company
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Most Effective Sales Approach: Foundever & Virgin Media O2
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best Multilingual Customer Service: Foundever & multinational medical devices and health care company
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
4-time winner at UKCCF Awards 2024
The UKCCF Awards celebrate excellence in customer service, team performance and innovation across the UK’s contact centre industry, recognising organisations that set the standard for best practices and leadership. Foundever received the following awards at the UK Contact Centre Forum Awards 2024: – Gold – Employee Engagement Strategy of the Year – Foundever UK – Gold – Best Use of Technology – EverGPT – Gold – Best Use of Technology – EverConnect – Highly Commended – Outsourcing Partnership of the Year – Foundever & John Lewis and Partners