Awards & recognition
CRM Magazine names Sitel a Leader in Contact Center Outsourcing
CRM Magazine named Sitel Group a Leader in Contact Center Outsourcing among its 2019 CRM Service Awards.
Corporate Social Responsibility Commitment Label
Corporate Social Responsibility Commitment Label (“Human For Client” Label de Responsabilité Sociale du secteur de la relation client) ISO 18295-1
Gold Award – Best Launch of a Corporate Learning University (My Academy)
Gold Award – Best Launch of a Corporate Learning University (My Academy)
Silver Award – Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)
Silver Award – Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)
Silver Award – Best Learning Team (Learning Tribes – A global Footprint)
Silver Award – Best Learning Team (Learning Tribes – A global Footprint)
Customer Service Training Team of the Year
Sitel Group’s Learning Tribes was recognized with a Gold Stevie Award xxxx in the All Other Industries category.
Customer Contact Center West CC ‘Work Hard, Play Hard’
This award was in recognition for Excellence in Company Culture. The CC Awards are the “People’s Choice Awards” of the customer service industry, rewarding excellence and outstanding achievement among practitioners and service providers across a broad range of categories.
IAOP Global Outsourcing 100
For the 13th consecutivve year, Sitel Group was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, the International Association of Global Outsourcing Professionals, and published annually by FORTUNE® Custom Projects. This marks the 14th consecutive year that Sitel Group has been recognized as a leading outsourcing service provider and advisor by IAOP.
IAOP Global Outsourcing 100
IAOP – Global Outsourcing 100 for 12 consecutive years