CX outsourcing in Egypt
Foundever in Egypt
As the second largest African economy, Egypt is strategically located in the crossroads between Europe and Asia, making Cairo highly accessible to the rest of the globe. Egypt is mature market with a proven track record of supporting Europe, North America and the Middle East. With a large talent pool of university graduates, Cairo is a great option to provide cost-effective European languages support.
- Year founded: 2010
- 14 languages: English, Greek, German, French, Italian, Portuguese, Spanish, Turkish, Arabic, Russian, Dutch, Hebrew, Parison, and Korean
- Industries supported: Banking & financial services, Manufacturing, Retail & e-commerce, Technology
- Services delivered: Back-office support, Customer care, Collections, Sales & retention, Technical support, Trust & safety
+1.2K
associates
3
locations
+15
clients
Looking for a CX outsourcing partner in Egypt?
A snapshot of our Cairo location
Certifications & awards
Bronze winner – Best Customer Service into Europe
ECCCSA
2023
Great Place To Work
2024
Our associates
- Most recent eNPS: 72
- 4% attrition
- 42% work at home or hybrid
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